Careline clients often say lovely things about our care workers – this is where we keep a note of them.
4th October 2019
One of our parents in Maidenhead has three carers that support her two daughters:
“…Casey Benford has only done three sessions with Emma so far but early signs are excellent”
“…Harleen Sandhu is excellent. She has fitted into our family really well, Zoe really looks forward to her coming. Nothing is too much trouble for Harleen. She will get involved with whatever Zoe wants to do. The homework help is fabulous too!”
“…Sue Kemp…although she doesn’t work with us as much as she used to, the girls still enjoy her company. She is very calm and they both respond well to her”
3rd October 2019
One of our parents in Tilehurst who has also used Careline for many years to support her daughter to Day Services in the week and out and about at the weekends told us that “…Oiyee Tang is a very good carer who cares for Sonia – a lovely person”
2nd October 2019
One of our parents in Windsor who has been using Careline for many years to support her daughter on a Saturday said “…Denise Benham is always on time, professional and has an excellent attitude with my daughter”
4th July 2019
Another comment from our Day Service Manager Jill regarding Lorraine Little “…amazing and has a brilliant relationship with both Hayley and her Mum. She has been a great addition to the team and brought the best out of Hayley”
26th June 2019
One of our parents in Bracknell fed back about our staff Janete Spink “…Janete is perfect! she is a really good match for our family”
19th June 2019
Manager of one of our children’s services in Reading told us the following about Susie Boddington “…staff really liked Susie and liked her positive attitude and would welcome her back anytime”
3rd June 2019
One of our client’s, Grace, who has had Abby Sales supporting her on a regular basis told us “…I cannot fault Abby. She is amazing with my son and she is always so professional. We don’t ever have to worry about her as we know she is always 100% reliable”
21st May 2019
Day Service Manager, Jill, said “…Evey Weinling has forged a good relationship with Paige and her Mum. She is an extremely dedicated, loyal and professional worker who is kind and caring and is a pleasure to have at Oakbridge”
16th May 2019
We received some very positive comments regarding one of our night staff Philomena Hopkins “…Phil is just brilliant! She is polite to us and she chats to Dan’s brother and sister. Having her in the house overnight has given us peace of mind and we are able to have a night’s sleep”
17th April 2019
Feedback from the Manager of one of our nurseries in Bagshot regarding Disney Clark “…what a very pleasant young lady she is. She bonded well with the children and staff and interacted with them appropriately”
12th March 2019
Mrs Andrew, one of our parents in Maidenhead called regarding Dannielle Way “…Dannielle is perfect! She is very energetic but calm when she needs to be. Bethany looks forward to Dannielle coming, she is a friendly and kind person and she is just perfect for Bethany”
12th February 2019
Mrs Makepeace is a parent to one of our clients and called us to let us know that new member of staff Jessica Fuller “…has settled in well and Paul enjoys Jessica’s company” Mrs Makepeace also said of her other carer Tracy Bayliss “…Paul is very happy with Tracy being his driver and taking him to PHAB. Tracy has settled in well – lovely lady”
24th January 2019
We received lovely feedback from one of our Managers, Sarah, of a children’s service in Tadley “…Laura Titcomb has only worked a few shifts here but was keen to be of assistance. She was friendly and interacted well with the young people”
21st January 2019
Another comment from a Service Manager in Weybridge “…Dannielle Way is a fantastic asset to the team and undertakes any task presented to her. Dannielle gets on well with the staff team and all the children in this service”
2nd October 2018
Service Manager of a respite service for children who have learning disabilities fed back after the weekend when they had Lily Chan and Peggy Horn “…I would like to inform you of how wonderful two of your staff were when they came to Treetops. We had Lily Chan and Peggy Horn this weekend, both were brilliant!!! They rose to any task asked of them, engaged brilliantly with the children and staff on shift and were always positive and enthusiastic about any activities that were on offer. We have had agencies previously which can be difficult when presented with various activities, however, both of your staff endeavored to do their best to ensure the children did not miss out. It was a pleasure to work with them both and I look forward to working with them again in the future”
23rd August 2018
Day Service Manager feedback regarding Debbie Devine “…Debbie is a breath of fresh air, all staff and clients really like her and I have every confidence in Debbie’s ability and experience that she is competent to bring new ideas and give 100% to my service. Careline have really impressed me as an agency, you have been really efficient find a great member of staff and after a lot of agencies you are top of your game!”
15th August 2018
Feedback from two parents regarding Sue Moorhouse
“…how can you improve on perfection, except maybe clone Sue!”
“…Sue has a very good professional relationship with Joe, we are very pleased with the level of care”
8th August 2018
One of our other parents Mrs S told us about the care her daughter receives from one of our staff:
“…Janine understands Caroline and her needs and has always given her excellent care”
3rd August 2018
Feedback from one of our parents about Jenny Davies who supports her daughter “…lovely person, very caring, has worked with Sonia for many years”
31st May 2018
One of our new Day Service Managers in Bagshot called us to let us know how she was finding using the service provided by Careline “…great to have you on board. I’ve been really impressed with the service so far which bodes well”
2nd May 2018
Careline worker Danielle McGuiness has received lovely feedback from two different nurseries in Basingstoke this week :
“…Danielle is very helpful and is willing to get involved with everything…”
“…Danielle is always keen to assist where needed and is always happy to be involved with any age throughout the nursery….”
Thank you for all your hard work Danielle it’s staff like yourself who make our nursery team so sought after.
11th April 2018
We have received some lovely feedback about Careline worker Alison Foster from The manager of a day care centre in Basingstoke:
“…Alison is the best member of staff I have ever had in all the years I have used Careline…”
Well done Alison! What a lovely compliment.
14th March 2018
The manager of a day centre in Windsor had some lovely feedback about Careline worker Dariusz Bandura:
“…Dariusz is a valued member who is willing to undertake anything he is asked…”
This is so wonderful to hear! Thank you to Dariusz for your ongoing hard work!
5th March 2018
This compliment from the manager of an elderly supported living home based in Hungerford about Careline worker Irina Adams makes us so proud to have such wonderfully caring staff within our team:
“…Irina is well liked at (our service). She interacts well with all residents and is a great team member – she has become part of our family…”
Thank you to this service for your kind words and a special thank you to Irina for doing such wonderful work!
26th February 2018
18th October 2017
Short and sweet…
“…Sue is a pleasure to have in our home…”
Well done to Careline worker Sue Kemp who received this really lovely comment from a family that she supports!
6th October 2017
A family of a young boy had nothing but nice things to say about Careline worker Sue Moorhouse:
“…Sue is worth her weight in gold, we cannot say a bad word against her. If we need to find out anything concerning S’s disability Sue normally finds out for us. Thank you for providing us with such a kind, caring and very knowledgeable carer…”
Such a lovely testimonial! Well done Sue.
9th September 2017
We had some lovely feedback from a mum about Careline worker Amanda English:
“…Amanda has built a good relationship with F and is helping overcome his social anxiety. He’s ventured out a couple of times with her now…”
What an achievement for both F and Amanda! Well done.
14th August 2017
One of the parents of the children we support took the time to say some lovely words about Careline worker Belinda Duffy:
“…although we have only had her for the week, Belinda was so thoughtful where O’s needs were concerned. More than happy with Belinda…”
Fantastic work Belinda!
2nd August 2017
Some wonderful feedback from a mother of a young man we support. She said of Careline worker Caroline Vint:
“…Caroline is great with M and attends to all of his needs daily with confidence and care. She has settled in very well at school and I have only had good positive feedback…”
Excellent work Caroline!
19th July 2017
The mother of a young lady we provide 1-1 support gave some very nice feedback about Careline worker Rebecca Morris:
“… Rebecca gets on really well with our daughter and is a real asset to the team. Our daughter really likes Rebecca and looks forward to seeing her…”
Well done Rebecca!
5th July 2017
The mother of a young man we provide 1-1 to gave some positive feedback about Careline worker Belinda Duffy:
“… Even though she is new to us Belinda is so thoughtful where my son’s needs are concerned. We are more than happy with Belinda…”
Well Done Belinda! Making a good first impression is key to building positive relationships with the people we support.
21st June 2017
The mother of a young man we support on a 1-1 basis gave some really nice feedback about Careline worker Dan Harris:
” I am really pleased with Dan, he is very reliable & works so hard. I have full trust in Dan that he will always complete his duties which are expected of him to a high standard especially while I’m away on holiday. Dan always steps up to the mark…”
Well done Dan!
7th June 2017
The mother of a child we provide 1-1 support to gave some wonderful feedback about Careline worker Caroline Vint:
“… Caroline is great with my son and attends to all of his daily needs with confidence and care. Caroline also supports my son to attend school and has settled in really well, i have recieved really positive feedback from my son’s teachers….”
Well done Caroline!
24th May 2017
The mother of a child we provide 1-1 support to gave some very positive feedback about Careline worker Janine Brewster:
“… Janine is reliable, friendly and has good knwledge and understanding of my daughter. My daughter really enjoys going out with Janine…”
Well done Janine!
10th May 2017
The mother of two children we provide regular support to gave some lovely feedback about Careline worker Sue Kemp:
“…The girls love it when Sue comes to provide support and I know they will be happy, content and entertained during their time with her…”
Well done Sue! Its wonderful to hear when clients have confidence in the support they receive.
26th April 2017
The mother a young lady we provide regular 1-1 support to gave some very positive feedback about Careline Worker Jenny Davies:
“… Jenny has worked with my daughter for over seven years and cares for her very well. Jenny is a lovely person to know who has become a real friend to my daughter…”
Well done Jenny! Providing such consistent support to someone over such a long period of time is a real achievement.
12the April 2017
The mother of a child we provide 1-1 support too gave some lovely feedback about Careline worker Denise Benham:
“… Denise is highly reliable and always on time. She not only has an excellent attitude to her work she has also developed an extremely good relationship with my daughter…”
Well done Denise! Punctuality is extremely important to our clients.
29th March 2017
The mother of a child we provide 1-1 support to gave some positive feedback about Careline worker Amanda English:
“… Amanda has built a lovely relationship with my son, he looks forward to her visits. Amanda is great with him, very bubbly and friendly…”
Well done Amanda! Building positive relationships is an essential part of our role.
8th March 2017
The mother of a little boy we provide 1-1 support to on a regular basis gave some excellent feedback about Careline worker Trevor Monk:
“… Trevor is brilliant with my son. i have never had any concerns. My son adores Trevor and looks forward to spending time with him. Trevor is an extremely trustworthy person…”
Well done Trevor. Parents having trust in us whilst we support their children is incredibly important.
22nd February 2017
The manager of a nursery we provide temporary staff to gave some very positive feedback about Careline worker Stacey Power:
“… I really think we have been very fortunate to have Stacey at our nursery. Stacey is wonderful with the children and has consistently come into the nursery to support us through some tough times”
Well done Stacey!. Supporting clients through good times and bad really helps to build positive relationships.
9th February 2017
A client we support on a regular basis gave some excellent feedback about Careline worker Emma Jane Hillier:
“…Emma is very good with the girls and very supportive towards me. Overall excellent with the family…”
Well done Emma on providing such valuable support to the client you work with.
26th January 2017
A client we provide 1-1 support to on a regular basis gave some wonderful feedback about Careline worker Kerry Lawrence:
“… Kerry is fantastic. Always adaptable, friendly and great around the house. She is also great company!…”
Well done Kerry on providing such positive support to the client you work with.
11th January 2017
the mother of a child we provide 1-1 support to gave some very positive feedback about Careline worker Claudia Machado
“… My son loves the fact that Claudia can take him out to places in the car. We appreciate the fact that Claudia does everything that needs doing and we never have to get involved…”
Well done Claudia!
28th December 2016
The mother of a child we support on a 1-1 basis gave some lovely feedback about Careline worker Sara Parkinson
“… My son loves the fact that Sara is happy to go outside and play sports and games with him. Sara has a lovely approach,..”
Well done Sara!
14th December 2016
The manager of a Nursery gave some lovely feedback about Careline worker Naz Hussain:
“…Naz was good with the children and did alot around the Nursery to help us…”
Well done Naz on taking on some extra duties to help out a client!
30th November 2016
The manager of a childrens respite service we provide staff to gave some excellent feedback about Careline worker Crispin Mjata:
“… We had Crispin in over the weekend and I have had very positive feedback from my stafff. He was very proactive in taking on tasks and offering to support individuals with tasks that he was not assigned to work with if other staff were busy. he really got stuck in and nothing seemed too much for him. We would be very happy to have Crispin back.
Well done Crispin on working so hard at a new service and making such a good impression!
23rd November 2016
The manager of a day nursery we provide temporary staff to was very complimentary about Careline worker Doris Blake Brennan:
“… Doris is very well liked and respected. Nothing we ask of her is too much trouble…”
Making a good impression can lead to repeat bookings for our staff so well done Doris!
9th November 2016
The mother of someone we support on a 1-1 basis gave some wonderful feedback about Careline worker Oi Yee Tang:
“… Oi Yee is a really nice person who is very kind to my daughter and very reliable…”
Well done Oi Yee it is really important that we build such positive relationships with the people we support on a 1-1 basis.
26th October 2016
The manager of a day nursery we supply temporary staff to provided some very positve feedback about Careline worker Diana Lacey:
“… We love Diana. She is so professional and a credit to the profession…”
Well Done Diana on receiving such positive feedback!
12th October 2016
The manager of a nursery we supply temporary staff to gave some lovely feedback about Careline worker Georgia Davies:
“… Georgia is another lovely girl who we would love to keep. We are very thankful to have you send us such lovely staff…”
Well done Georgia for making such a good impression.
28th September 2016
The manager of a rehabilitation centre made some wonderful comments about the staff supplied by Careline.
“…I wanted to pass on my thanks for all the hard work your staff have put in with opening our unit. They have gone above and beyond. The support workers have been very professional, caring and shown the residents here complete respect. This has also been noticed by other professionals visiting our service…”
Well done to the staff that supported this unit with their opening. Just goes to show what a positive impact good teamwork can have!
7th September 2016
The manager of a children’s respite servie we provide temporary staff to provided some lovely feedback about Careline worker Oi Yee Tang:
“…I am extremely happy with OiYee’s work as this was her first shift with us. I would happily have Oi Yee return to work at the service again…”
Well done Oi Yee on making such a good impression on your first shift at a new service.
10th August 2016
The managar of a domiciliary care agency we provide tempory staff to took time out of her busy day to provide some excellent feedback about Careline worker Marie Conrad:
“… Marie is a very valuable member of staff who was amazing. she got on with everything and was a great help to the other staff member. She knew what she was doing and was brilliant…”
Well done Marie for making such a good impression!
27th July 2016
The manager of a children’s service we provide temporary staff to provided some really positive feedback regarding Careline worker Nobert Tavarwisa:
“… Nobert was fantastic last week when he ended up having to stay late due to another member of staff running late…”
Well Done Nobert! staying late over your allocated hours shows real commitment to the service you are helping.
15th June 2016
The manager of a nursery we provide temporary staff to took the time to provide some lovely feedback regarding Careline worker Doris Blake-Brennan:
“…Doris was really lovely and welcoming to parents, she was very helpful, great with staff and learned everyones name very quickly. Everyone loves Doris here…”
Great work Doris!
8th June 2016
The manager of of residential service provded some positive feedback regarding Careline worker Mary John:
“… We are really please Mary picked up lots of shifts with us as staf have reported that Mary works really well with our clients and they respond really well to Mary…”
Well Done Mary!
25th May 2016
The manager of a residential service we provide temporary staff took the time to give some very positive feedback;
“… The member of staff on duty today went above and beyond to support a resident, she made sure the resident was warm and comfortable and was very attentive at all times. This member of staff also gave a very detailed handover at the end of her shift…”
It is always wonderful to hear such positive feedback about our staff. Thank you to the unit manager for taking the time to provide the feedback
10th May 2016
We recieved some feedback from a Nursery she provide temporary staff to about Careline worker Rozetta Dervishi;
“…Rozetta settled in quickly to our routines and asked appropriate questions to carry out tasks. Rozetta was very helpful and felt like part of our team whilst being temporary cover…”
Well Done Rozetta!
4th May 2016
A mum of two young children we support had some wonderful things to say about Careline worker Claudia Machado;
“… Claudia has been fantastic and the children enjoy spending the session with her. Claudia enables my children to take part in activities…”
Great Work Claudia!
27th April 2016
A mum of a young girl that we provide support for had some wonderful things to say about Careline worker Hannah Matthews:
“…E really looks forward to Hannah coming and although it is very early days, she is a very good match for E. Hannah is a pleasure to have in our home and I look forward to seeing more of her over the coming months. We had another excellent session with her this week, she’s really lovely…”
Well done Hannah, such great feedback!
20th April 2016
A nursery that we provide temporary staff to was kind enough to take the time to give us some really lovely feedback about Careline worker Danielle McGuiness:
“…Danielle is a very happy and enthusiastic member of staff. The children love her when she comes in and we find her very helpful in all the ages. We love having Danielle…”
Thank you to this nursery for such a wonderful comment and thank you to Danielle for being great!
14th April 2016
We received a wonderful comment from an academy about Careline worker Jane Crook:
“…Jane is enthusiastic, professional, works extremely well on her own initiative and has a very clear understanding of the EFYS and her role within it…”
Excellent work Jane, thank you for your continued hard work and commitment!
17th March 2016
Some lovely feedback from a new client of ours about Careline office worker Eileen Cowles:
“…Eileen has kept me informed of progress, completed joint visits and sent care plans to me promptly. I often say to Eileen that she has been excellent in the customer service that she has provided. Eileen is clearly passionate about her job role…”
Thank you to this client for such a wonderful comment and well done to Eileen for being fab!
9th March 2016
A lovely comment received from a domiciliary care client that we provide staff to about Careline worker Magda Michalec…
“…Magda is a great member of staff. Great with our clients and very good at her job! Careline is lucky to have her…”
We couldn’t agree more! We have an abundance of fantastic staff and it’s so great when their hard work is recognised. Thank you to Magda and well done!
2nd March 2016
Some absolutely wonderful feedback from a nursery about Careline worker Caroline Kirby-Turner:
“…I just wanted to say how much we enjoyed having Caroline with us today, she really got on well with the staff and children and was a much needed pair of hands and eyes. It is such a pleasure to have good workers with us and we hope that she felt as welcome as we tried to make her feel. I would really like for these compliments to be passed on to her so she knows she made an impact today and helped our Monday go as smoothly as it possibly can. We would love to have her back again if she is available when we need her…”
What a great comment, thank you so much to Caroline for making such a fantastic impression!
24th February 2016
Another wonderful comment from one of the mum’s of the children we support at home about Careline worker Marina Pacheco:
“…Marina is a star. We enjoy her care and input, I’m really impressed with how dedicated and good she is with the boys…”
We love to hear what a great job our workers do and the difference they make to people’s lives. Well done Marina!
17th February 2016
We support a young gentleman to some evening activities during the week and his mum was kind enough to give us some feedback about Careline support worker Trevor Monk:
“…great service! Makes a huge difference to B, specifically to our family dynamics generally. Thank you…”
Thank you so much to this mum for her wonderful comment, and a huge thank you to Trevor for being great!
10th February 2016
A client that we provide regular 1:1 support to had a wonderful comment to make about Careline worker Amanda Cust:
“…there is nothing bad, she never gossips and is always there when I need her. She is amazing…”
A fantastic testimonial. Well done to Amanda!
3rd February 2016
A local domiciliary care client that frequently use us had some lovely things to say about Careline worker Magda Michalec:
“…we have received good feedback from service users that Magda is very good at her job and very funny! Please can we try and book Magda as much as possible…”
Simply brilliant. Well done Magda!
27th January 2016
The mum of a gentleman that we support kindly took the time to call us today to compliment Careline worker Dan Harris:
“…Dan has been doing excellent work with A during a challenging time and I appreciate his patience and consistency…”
It’s wonderful to hear when staff are having such a positive effect on families. Such lovely feedback, thank you to this mum and to Dan!
21st January 2016
A local nursery that we have been working with for many years, had a lovely comment about Careline worker Holly Preston:
“…Holly is a very proactive team member in the setting and liaises well with the parents…”
Well done Holly for settling in so well here!
13th January 2016
A lady that we provide support to quite regularly had some wonderful things to say about Careline worker Val Gibbs:
“…Val goes over and above! She’s very good at encouraging healthy eating…”
Going over and above is what makes an excellent support worker. Throw in a bit of healthy eating encouragement and you’ve got the perfect mix. Well done Val!
6th January 2016
The foster carer of a young man that we support provided us with a fab comment about Careline worker Michael M:
“…Michael is very good with N and they have a good relationship…”
Good job Michael!
23rd December 2015
A mum of two children that we support to some community activities at the weekends has given us some lovely feedback about Careline worker Claudia Machado:
“…Claudia has been working with our children for a while now and the children really love her, she is amazing with them…”
Such a great comment, thank you to this mum for taking the time to feedback to us and thank you to Claudia for being so amazing!
15th December 2015
Christmas is a lovely time of year to work in care! Careline worker Yvonne Weinling got into the Christmas spirit at a day service in Windsor and got some wonderful feedback:
“…Yvonne came along to help at our Christmas party and was great with the service users and very helpful. Yvonne is a big hit with all of the service users…”
It sounds like a lot of fun was had all round! It’s so great to hear that staff are getting involved and enjoying the festivities at the services we support – well done Yvonne!
9th December 2015
Families and services have certain expectations of agency staff and one of those expectations is reliability. Careline worker Naz Hussain has met this expectation over and over again for a family that she supports in Windsor:
“…Naz has always been very reliable and is also very good at keeping N in line…”
Thank you to Naz for your on-going commitment to this family, they clearly appreciate it very much – well done!
2nd December 2015
This comment made our week when it came through from a family about Careline worker Sue Moorhouse:
“…Sue has settled in very well and is a true godsend to us, as we are less stressed about bathing and physio exercises. A bonus is that S is eating a lot better for Sue as she has many tricks up her sleeve. We couldn’t ask for a better carer, so many thanks for allowing us to have her…”
Another job extremely well done! Congratulationsto Sue for receiving such wonderful feedback and thank you for your ongoing hard work.
25th November 2015
Another one of our 1:1 clients kindly took the time to compliment Careline worker Carmen Cross:
“…Carmen is lovely! She brought life into my home and the children loved her…”
It’s so great to hear that staff have such a positive affect on people’s lives. Just fantastic, well done Carmen!
18th November 2015
One of our 1:1 clients who we supply home support to has sent us some fab feedback about Careline worker Kerry Lawrence:
“…very pleased with Kerry as usual! Very helpful, cheerful and willing. Always love my place once she’s been and relaxes me as such a great job is done…”
Amazing work Kerry! Thank you for your ongoing commitment to this family and for flying the flag high for Careline!
11th November 2015
The mum of a child that we provide support for sent in a lovely comment about support worker Amy Chaulk:
“…Amy goes above and beyond! She shows genuine affection and takes huge pride in her job. She is proactive and often does way more than is ever asked. She is an absolute star…”
What a brilliant testimonial! A huge congratulations to Amy for being such a superstar!
4th November 2015
The manager of a pre-school in Reading had wonderful things to say about Careline staff member Caroline Gobert-Jones:
“…Caroline fitted into the setting with ease. She joined in with all the activities and was happy to tackle any task. She was also proactive and quite capable of thinking on her feet. She was very helpful and got along well with all the other staff members, plus the children and also the parents! We have now used Caroline a few times to cover our staff sickness/shortfall and wouldn’t hesitate to use her again. She is well suited to our setting and just gets on with the job in hand. She has a good friendly manner and the children love her. It is a pleasure to work alongside her…”
This feedback is fantastic! Thank you to the pre-school for taking the time to write such a wonderful testimonial and a big well done to Caroline!
8th October 2015
The Manager from one of the Nurseries that we help to support in the Hampshire area called in this lovely feedback about Careline worker Julie Drinkwater…
“…Julie is polite and extremely professional. She is a pleasure to have in the setting. She is great with the children and the staff and happy to help and be led by the team. I have absolutely no problems having Julie with us and she has really made an impression with the staff…”
Fantastic work Julie, a massive well done!
30th September 2015
We regularly help to support an Elderly Care home in the Berkshire area and the manager has been very impressed with the work that Careline worker Stuart Lansdowne has been doing and this is what she called in to say…
“…Stuart has a very positive attitude and we really like having him on shift and we would highly recommend him!…”
Brilliant to hear Stuart! Many thanks for all your hard work.
23rd September 2015
The Manager at one of the Nurseries that we help support in the Basingstoke area, called in to give us this wonderful feedback about Careline worker Naomi Cole…
“…Naomi’s interaction with the children was excellent. She was doing tasks that were needed before being asked. We would highly recommend her!…”
Fantastic work Naomi, many thanks for all your hard work!
17th September 2015
We have received some really wonderful feedback about the work that Careline worker Abby Sales has been doing at a Children and Family Center over the Summer. This is what the Manager called in to say…
“…Abby was a delight to have over the Summer – She has worked within our Play and Learn and also Wednesday Family group sessions and introduced some successful and popular activities (Pasta shakers etc…). The parents and children have responded well to her calm and friendly manner…”
What lovely comments Abby! Well done for doing such a good job, we really do appreciate all your hard work.
9th September 2015
It really is such a good feeling to know that we have placed the right staff with the right unit and here is a great example of where our staff have made a real impact in their work and Careline worker Phillipa Riffert is a wonderful example of this…
“…Phillipa is a fabulous member of our team and has been appreciated for her professionalism, skills and care by staff, children and families. Her name was mentioned in our recent parent survey and we’ll be really sad to let her go. She has been a real help in ensuring that the Learning Space for children is kept up to a high quality and her displays have really made a difference to the way our center looks and feels. The children will really miss her!…”
Well that just about says it all and what wonderful comments to hear, fantastic work Phillipa!
2nd September 2015
We support a gentleman in the Berkshire area who has a severe brain injury and who needs 1:1 help at home and in the community and Careline worker John has been doing some very good work with him and we received this feedback…
“…John is extremely professional when dealing with a difficult situation. He writes reports very well…”
Very good to hear John, many thanks for doing such good work!
26th August 2015
We help to support a young boy in the Berkshire area who suffers with anxiety issues and recently his mum called in to give us this really lovely feedback about Careline worker Claudia Machado who supports him on a regular basis…
“…Claudia is fantastic!. ‘C’ is really comfortable with her and looks forward to seeing her…”
Great work Claudia, many thanks for doing such a fab job!
19th August 2015
As an agency, knowing that we have matched the right member of staff to help support a child and their family to help build confidence and relationships is an extremely gratifying feeling and Careline worker Haleema Bukhari has done a fantastic job supporting a young lady in the Berkshire area, so much so that her mum called in to say this…
“…Haleema is always immaculately presented, polite and professional at all times. She has built up a fantastic relationship with ‘L’, so much so that she is one of a few that ‘L’ feels she can confide in. Haleema always has ‘L’s’ best interests at heart, If she is concerned with anything, she suggests or makes gestures where appropriate. She is an asset to your agency!…”
Well I don’t think it gets any better than that! Fantastic work Haleema, many thanks for all the wonderful work you are doing!
12th August 2015
The manager at one of the Elderly Care homes where we help to support their residents on a daily basis called in with this lovely feedback about Careline worker Stuart Lansdowne…
“…Stuart has a very positive attitude, we like having him on shift and would highly recommend him…”
Fabulous to hear Stuart, keep up the good work!
5th August 2015
We have received some very positive feedback about Careline worker Kaie Samoilov who helps support a young lad who has physical disabilities and mental health issues in the Newbury area. Here is what his mum called in to say…
“…We are very pleased with having Kaie support ‘J’. They do a range of activities together and ‘J’ has a good time. We are confident that Kaie manages ‘J’s’ behavior and responds appropriately to any situations/difficulties that arise. She has a good understanding of ‘J’s’ needs and responds to them appropriately…”
That’s fantastic to hear Kaie, well done and thank you for all your hard work!
29th July 2015
The Manager of one of the elderly care homes that we help support in the Berkshire area called in this feedback about Careline worker Melrose Genas who has been working with them quite a lot recently…
“…Melrose works well with colleagues and residents and she picks up things very fast!…”
Great work Melrose! Many thanks for all your hard work.
22nd July 2015
The manager at one of the Nurseries that we help support in Bracknell was so impressed with Careline worker Yasmin Mirza that she called in with this wonderful feedback about her work…
“…Yasmin has been great help here at the Nursery. She is able to follow instructions well and is always asking if she can do anything to help. Yasmin is really friendly and caring and this comes through in her work. One of the rooms said “She is the best agency we have ever had!”…”
Well that pretty much says it all, fantastic work Yasmin, thank you for all your hard work and effort!
15th July 2015
We have received some very positive feedback from a Care Manager within Wokingham Borough Council about Careline worker Siobhan Robertson who helps to support a family in the Berkshire area…
“…When I visited the family, I was very impressed with Siobhan’s professionalism and interaction both with mum and the child that she was looking after…”
Fantastic to hear! Big well done Siobhan!
9th July 2015
One of our clients in Maidenhead has called in some really great feedback about Careline workers Michael Cox, Emma Uzzell, Josie Kiely, Naz Hussain and Martin Parr who help support him on a 1:1 basis….
“…I enjoyed Michael working with me. He is a fantastic support worker and did an ace job. I am really happy with the level of support I am receiving from all Careline staff, including Martin, Emma, Josie, Naz and Michael. I think these guys deserve to have a mention as they are doing such a good job!…”
Well that is fantastic to hear! A massive well done to all of you!
2nd July 2015
We have received some really lovely feedback about Careline worker Caroline Kirby-Turner who has been doing some really great work with one of the Nurseries that we help support in the Guildford area. Here is what the manager called in to say…
“…Caroline is absolutely fantastic! Very pro-active and a pleasure to have in our setting – We would like to share this with her and you as we really do appreciate everything she does when she is with us…”
That is some very positive feedback, a huge well done and thank you for all your hard work Caroline!
24th June 2015
The manager at one of the nurseries we help support in the Bracknell area called in this lovely comment about Careline worker Claire Sharman…
“…Having Claire here is like one of the team. She fits in really well and is able to carry out all that is asked of her. Claire has been a great help in the 1-2 year old room, especially with group time…”
Wonderful feedback Claire, many thanks for all your hard work!
17th June 2015
The manager at one of the Units where we help support Service Users with both Learning and Physical disabilities called in some very lovely feedback about Careline worker Dariusz Bandura…
“…Dariusz fitted in to our team very well for the periods we have had him working with us. He showed flexibility in all areas which is vital in this environment and he was seen and observed working well with Service Users of all abilities…”
Excellent work Dariusz, thank you for all your hard work and dedication…”
10th June 2015
Receiving positive feedback about our staff always makes us feel good about the work that we do and the people that we support and receiving good feedback not just about the staff that go out to work, but also about the service we deliver here in the office is just as important and 1 mum whose son we help support called in to say this…
“… Just wish to say a massive thank you to all at Careline, without them we would not be able to support Oliver at home. Not only the carers, but the office staff as well, you all do an amazing job!…”
Sounds like a good job done all round, well done everyone!
3rd June 2015
We recently received some very positive feedback about Careline worker Naomi Cole who seems to have made quite an impression at one of our Nurseries that we help support in the Reading area…
“…Naomi has been supporting the nursery now for a number of months. She has formed strong relationships with children and she is valued amongst the staff team. She has spent the majority of her time supporting the baby unit but is willing to work in other areas within the nursery. It will be a real shame to lose Naomi once the nursery is fully staffed…”
Well that just about says it all, well done Naomi and keep up the good work!
27th May 2015
The manager at one of our units where we help to support vulnerable adults with Learning Disabilities in the Hampshire area couldn’t praise Careline worker Elias Phonela enough for all the work that he has been doing and here is what she called in to say…
“…Elias generally has covered shifts which meant he works alone, however the service users have reported a good relationship
with him and have enjoyed his support. They have never called in to say support has been missed or is late. I have been in the service often after Elias has been or on shift and all the tasks expected of our support staff have been completed and to a good standard and procedures have been followed. Elias has shown to be flexible, for example if a service user wants a friend to come over for tea, Elias has supported them to enable this to happen. Some of our service users have been reluctant to have agency staff, but this hasn’t occurred with Elias and the feedback from service users has been very good…”
Wow that certainly speaks for itself, excellent work Elias, keep up the very good work you are doing and thank you!
20th May 2015
We have received some very positive and first class feedback about Careline worker Andrew Duncan who seems to have made a very good impression supporting young people with challenging needs at a school in the Berkshire area…
“… Andrew has fitted in well with the staff team and more importantly gets on well with the clients. Although he has a lot to learn his attitude is first class and he picks up things quickly. He has been a good addition to the Care team…”
Well that’s super feedback, well done Andrew!
13th May 2015
The manager from one of our Nurseries that we help to support in the Woking area recently called in some very positive feedback about new Careline worker Julie Drinkwater and really praised the work that she did when working in the nursery setting…
“…All staff really enjoyed having Julie work here, she was very helpful within all the rooms. She was here 10 minutes before her shift, she was very welcoming and friendly and very helpful, we really liked having her with us…”
Really great feedback and thank you for making such a good impression, well done Julie!
6th May 2015
Receiving positive feedback from Nurseries that we help support really can make going to work very fulfilling for both the staff that are doing the work and for us here in the office and the manager at one of our Nurseries in Reading called in this really lovely comment about Careline worker Nathalie Blake-Brennan…
“…Nathalie has supported the nursery on a number of occasions this year so far. She has become a valued member of the ‘team’ within all classrooms. She is so adaptable and has strong knowledge of Early Years. It is comforting to know that when we are short staffed and Nathalie is covering that she has already formed good relationships with the staff and children. We would generally always try to book Nathalie if she is available…”
Excellent feedback Nathalie! It’s so good to hear that our staff are so valued in the work that they do!
29th April 2015
We all know that a little bit of a good thing goes a long way and that indeed could be said about Careline worker Claire Bennett who made a wonderful impression at one of the Nurseries that we support in the Wokingham area and here is what the manager called in to say…
“…Claire is a joy to have, she is hard working and a great team player. She is always punctual and very reliable…”
Fantastic to hear Claire, it’s always lovely to hear that we are sending good quality staff to help out when Nurseries need us the most.
22nd April 2015
The Manager at a Learning Disability unit in Bracknell where we help to support service users on a regular basis called in this very lovely comment about Careline worker Alison Foster…
“…Excellent staff member! We are more than happy to have Alison working here at any time. Alison is professional with the staff and the people we support and completes all her tasks as required. She also shows initiative in looking for things to do if she has finished a task…”
A big well done Alison, keep up the good work!
15th April 2015
We have recently received some very refreshing and positive feedback about Careline worker Sarah Woodward who has been doing some very good work with a Youth Group that we help support in the Berkshire area.
“…Sarah is a brilliant member of staff who is pro-active and has built good relationships with the young people at the youth group. Sarah is happy to work with a range of young people and is happy to go above and beyond her role when needed. I would recommend Sarah to any other professional looking for a support worker…”
Well, we can’t expect much more than that can we…Many thanks for all your hard work Sarah, it is greatly appreciated!
8th April 2015
Positive feedback can really make the work that we do in Care worthwhile and fulfilling and it’s nice to hear that agency staff are appreciated when they go into a unit as it can sometimes be quite daunting and Careline worker Malgoratza Woch made a really great impression at one of the Elderly units we help support in the Berkshire area…
“…Malgoratza is an excellent member of staff and hard working, we are very happy when she covers shifts and staff feel confident when working with her…”
Great feedback Malgoratza! well done and thanks for all your hard work.
26th March 2015
We have received some very positive feedback about Careline worker Patrick Tobin who recently started work at a home in High Wycombe supporting adults with Learning Disabilities and it made a good impression on both the management and people within the Service…
“…Patrick was excellent when communication with the people within the service. He called to inform us he was running late due to getting lost, but was very apologetic. Staff on shift said Patrick worked very well and took time over learning tasks and ways of supporting…”
Excellent feedback Patrick, thanks for all your hard work!
19th March 2015
Going into any new place of work be it a Care home or Nursery can always be quite daunting, but being confident with a positive attitude certainly helps you to shine above the rest and this is exactly what Careline worker Doris Blake-Brennan did when she worked for the first time at a Nursery in the Berkshire area and here is the feedback we received from the Nursery manager…
“…Doris was fantastic from the minute she walked in – She had a beaming smile and was very happy to be at work! She listened well during her induction and asked relevant questions. When she went into the room, she introduced herself and went straight into playing with the children. Just a lovely, lovely lady and a breath of fresh air! We will be requesting to use her as much as we can!…”
Well good feedback doesn’t get much better than that! Amazing work Doris, well done and keep that smile with you wherever you go!
28th January 2015
Receiving positive feedback from our clients about our staff is always wonderful to hear, but sometimes we receive such astounding feedback that it really does go to show that sometimes staff can exceed our expectations and Careline worker Nabeela Ejaz has certainly made a lasting impression with the Manager at one of the activity centers that we help support in Reading…..
“…Nabeela is very punctual and brilliant with the clients and she is always thinking of their dignity when doing personal care. Nabeela completes all paperwork for all clients personal care.
She was quite shy when she started with the activity center back in September last year, but as she has worked here on and off for the last 5 months her confidence has grown.
Nabeela also uses her own initiative in seeing tasks that need to be completed before being instructed to by the activity Coordinator. Here at the activity center we are very appreciative of the hard work she does here on a weekly basis…”
Well that is some amazing feedback Nabeela!, thank you so much for all the wonderful work you are doing!
23rd January 2015
We have recently received some really wonderful feedback from the Manager at a home in Buckinghamshire about Careline worker Nykia Bertie who has been helping to support Adults with Learning Disabilities within the home…
“…Nykia is a fantastic worker, she makes great effort with all the people within the service and she works closely with the permanent staff to ensure she knows the correct ways of supporting the people within the service. We are glad to have her working here with us…”
Excellent feedback Nykia! Many thanks for all your effort and hard work.
15th January 2015
It’s always good to hear that the staff we supply to our clients are of the right caliber and standard and are requested back because of the work that they do and Careline Worker Joanna Voicu has made such a good impression that she has been asked back by the Manager of a Nursery in Surrey…
“…I am delighted to have Jo with us – She is excellent in all areas, happy to join our team and the staff enjoy her company. She is very professional in her role. Please keep sending her back!…”
A big well done Joanna, many thanks for all your hard work and for making such a great impression!
19th December 2014
Receiving good feedback really does make the work that we do so rewarding for both us here in the office and the staff that are out there doing the work and the feedback that we do get goes along way to showcasing the work that is done by our staff members. We recently received lovely feedback about Careline worker Kelly Mitchell who has been doing some great work at a Learning Disability unit in the Camberley area…
“…We are very pleased with Kelly so far, she is very proactive and works well with our clients…”
Well done Kelly, thank you for all your hard work!
3rd December 2014
The Manager at one of the Residential Homes in Bracknell that we help support recently gave us some really positive feedback about Careline Worker Jackie Edmonds…
“…We love having Jackie on shift, she is a lovely lady who works really hard…”
That’s some really great feedback, well done and Thank you Jackie, keep up the good work!
26th November 2014
We’ve had some really great feedback about Careline worker Phillipa Riffert who has been doing some really great work at one of our Children Centers in Wokingham that we help support…
“…Phillipa goes above and beyond her job role. She always sets the room out beautifully for the children to play…”
Excellent work, well done and thank you Phillipa.
12th November 2014
We recently received a call from Louise, one of the Managers at a school in Newbury where we help to support profoundly and severely deaf children to give us some feedback about Careline Worker Purity Muringi.
“…Purity is amazing, she really is a fantastic member of staff!…”
Wow! whatever you are doing Purity keep it up, well done for doing such wonderful work!
5th November 2014
Receiving good feedback about our staff is what makes working in Care so worthwhile for both staff and clients. Careline Worker Gary Edwards received some very positive feedback from one of our Learning Disability units in Wokingham that made us feel happy about the service we provide.
“…We have always found Gary to be very reliable. He has developed very positive relationships with the people he supports. He is popular with the staff team here…”
Well done Gary, that’s some excellent feedback! Well done and thankyou for all your hard work.
29th October 2014
Manager Emma at one of our Nurseries in Fleet recently gave us some lovely feedback about Careline Worker Carole Clarke.
“…Carole was a pleasure to have, the staff and children all enjoyed having her and we would welcome her again…”
Well that says it all doesn’t it really, Excellent work Carole, thank you!
22nd October 2014
We have received this great feedback from one of our clients in Reading about Careline worker Terry Dsani who has been doing some really good work supporting adults with Learning Disabilities out and about in the community as well as in the home.
“…Terry has done day and night shifts here at the unit, she is pleasant and interacts well with the residents and also the staff. She is efficient and carries out her duties well. We are more than happy with Terry’s performance and she has a bubbly personality…”
Wonderful feedback Terry, thanks for all your hard work!
8th October 2014
We recently received some very positive feedback about Careline worker Paul Fuller who has been making a very good impression at one of our Care homes in Bracknell.
“…Paul has a good attitude and cares for people, we like having him on shift…”
Great comment Paul and great work, well done and thank you!
1st October 2014
We have received some really lovely feedback about Careline worker Carole Clarke who made an excellent impression at a Nursery in Surrey.
“…Carole is lovely and very helpful for the staff, always happy to do whatever is asked of her to a very high standard and very interactive with the children. She has a genuine, loving nature and the children get very excited when they see her…”
Wow, what excellent feedback! Thanks for all your hardwork Carole!
24th September 2014
We have had some great feedback from a Nursery Manager in Woking about Careline worker Chelsie Coombe who made a really good first impression with the work that she did at the Nursery.
“…Chelsie worked very hard and she was great with both staff and children…”
A really lovely comment, well done and thank you for all your hard work Chelsie!
17th September 2014
Manager Phylis of a Nursery in Wokingham gave us some wonderful feedback about Careline worker Jeanette Dean who by the sounds of it has been doing some exceptional work for them!
“…Jeanette undertakes all duties asked and has a great rapport with staff, peers and children. She has been an asset to our Nursery!…”
Wow, that’s some amazing feedback, well done Jeanette for making such a great impression and for doing such wonderful work.
10th September 2014
Being hard working, reliable, helpful and friendly is what being an Agency worker is all about, especially when going into a new service and it sounds like Careline worker Andrew Duncan was a big hit in one of our Elderly units in Bracknell.
“…He is a really good and hard working. He gets on really well with staff and residents…”
Well done Andrew for doing such excellent work and making a great impression!
3rd September 2014
We received some really lovely feedback from one of our Nurseries in Yateley about Careline worker Danica Younghusband.
“…Danica was a lovely young lady who got on well with all the staff and children and seemed to enjoy her time at the Nursery…”
It’s great to hear good feedback, especially from new clients. Well done Danica for making a great first impression!
27th August 2014
We received a lovely comment from one of our parents about Careline worker Josie Kiely.
“…Josie was very good with L. We would like to see her again, as L responded well. Very caring nature, knew how to communicate with L…”
Well done for doing such good work Josie!
20th August 2014
We’ve had some wonderful feedback from a parent about Careline worker Eve Allen, who supports a lady out in the community.
“…L has made a good friend to Eve and responds very well to her. Eve is very caring and devoted to communicating with L…”
Such a lovely comment, well done Eve!
30th July 2014
Careline worker Caroline Berry is moving on to pastures new, and we’re all very sad to see her go. Caroline sent us a lovely letter, which we were very grateful to receive:
“…thank you so much for your support over the last year and please thank all the girls in the office for keeping me busy! I will be truly sorry to leave such an amazing agency and have been to some great places and met some wonderful people. Thank you again…”
Thank you to Caroline for your kind words and for being such a fabulous member of staff! We wish you all the very best for your future.
23rd July 2014
It can be difficult going into a new service, not knowing anyone or how things are run. This didn’t seem to deter Careline worker Sophie Adams. We had a fantastic comment from an elderly unit in Reading regarding her first shift with them:
“…Sophie was booked in on an incredibly busy day and she showed a huge amount of initiative and did what was asked of her without having to be asked twice. She got involved in the activities and was very creative. She fitted in very well with the team and when she came back the next day, she didn’t disappoint! She was extremely professional and very good at her job…”
Excellent comment! Well done and thank you to Sophie!
16th July 2014
We have received some lovely feedback from a Nursery in Basingstoke about one of our Careline workers Karen Collins:
“…Karen gets on very well with the children and other staff, Karen is very friendly…”
Well done Karen for making such a good impression!
9th July 2014
We love this comment that we received from one of the parents about Careline worker Frazer Murphy:
“…Frazer is a lovely young man. J really likes him and enjoys his time with him. I find him polite, caring and very easy to get on with. His input is invaluable to J’s progress and independence…”
It’s so great to hear that the work our staff do makes such a difference to a young person’s life.Thank you Frazer!
2nd July 2014
We’ve had a really fantastic comment from a nursery in Shere about Careline worker Ellie Roberts:
“…Ellie is a highly capable member of staff who fits into any situation and age groups. She is efficient, bright and enthusiastic. She works well with the team in both settings and is happy to help in any situation. Ellie would be a temp staff that I would ask to use again…”
Just brilliant, well done Ellie!
24th June 2014
We had some lovely feedback from a nursery in Wokingham about Careline worker Sadia Ali:
“…Sadia is a very nice young lady. We would be more than happy and willing to have her back…”
Well done Sadia for making a great first impression!
18th June 2014
We had a lovely comment from one of the parents of the young people that we provide support for. It was Careline worker Rob Farrow’s first time taking the young person out, and the feedback was just brilliant:
“…just wanted to say that Rob was a BIG hit with B. They seemed to hit it off immediately and my own impression was very positive too. He seemed a delightful young man! If we could have him again, that would be great…”
Fantastic work Rob, thank you!
11th June 2014
It’s always good to throw yourself into your work. It’s especially important when working with children to have an enthusiastic, positive and approachable attitude. Agency work is all about being a support to the service, and it sounds like Careline worker Karen Collins was exactly that:
“…Karen is a very supportive member of staff who gets very involved in all of the rooms that she works in…”
A wonderfully simple comment that says everything we need to know! Thank you to the manager of this Andover nursery for taking the time out to give us a call. And thank you to Karen for giving it her all.
5th June 2014
We had a lovely call from a learning disability service in Reading about Careline worker Terry Dsani:
“…we just wanted to say that Terry is just brilliant. She’s really great! Well done Terry…”
What a lovely comment! Thank you to Terry for being just brilliant.
28th May 2014
Being a support to services is basically what being an agency is all about. A manager of a day centre in Reading called us to say:
“…thank you so much for helping us during a difficult time and supplying such good agency staff. Especially thanks to Folamusu Gbla for doing so well on the waking nights…”
Well done to Careline worker Folamusu, it’s clear that you were a big help to this service!
21st May 2014
Sometimes staff get on so well at a service, they are asked back on numerous occasions. Careline staff member Jane Crook has been working at a nursery in Swindon for a while now, and the nursery took the time to tell us:
“…Jane has been with us for some time now and we are very happy with her. She is like a member of the team and works well in all areas of the nursery…”
Thank you to Jane for all of the great work that you do at this nursery!
15th May 2014
A positive attitude always goes a long way. A manager of a nursery in Odiham was pleased to have Careline worker Emma Brown working with them and kindly called us to say:
“…we have had Emma in our setting for a number of weeks now and she has proven to be an excellent addition to our team. She has a lovely calm approach to the children and the children have really taken to her…”
Agency work is all about providing the best possible support to services, and we love to hear that staff do it so well! Thank you Emma!
7th May 2014
A parent kindly took the time to call us with some praise for Careline workers Frazer Murphy, Liz Brindley, Dariusz Bandura and Naz Hussain:
“…your guys have been outstanding supporting O, he really enjoys his time with them. Please thank them, they really are fanastic…”
It’s great to hear that the young people we provide support to get so much out of their sessions. Well done to Frazer, Liz, Dariusz and Naz for ensuring that this great service is delivered!
30th April 2014
Professionalism is key as an agency worker. You are sometimes going into services that you have never been to before and you want to make a good, lasting impression. A manager of a children’s centre in Caversham found that Careline worker Stacey Wint did just this:
“…Stacey has always been professional and polite with all adults in the building (staff and families). She has built good relationships with staff and works well in the rooms. Stacey is willing to work in whichever room/age group she is needed and can adapt her skills accordingly. The children have built good relationships with Stacey and are always happy to see her…”
This comment says it all really!
23rd April 2014
A manager of a nursery school in Slough was exceptionally impressed with Careline worker Phillipa Riffert:
“…from my dealings with Phillipa, I cannot speak highly enough of her. She is professional in all her dealings that I have had with her and I know that the comments I receivefrom other staff members and parents are always that she is a delight to work with…”
What a fantastic comment! Great work Phillipa!
16th April 2014
It is always so nice to hear services requesting staff they have previously used to come back and work for them again. A manager of a learning disability unit in Wokingham specifically asked for Careline worker Erick Charlema when they called us for some cover:
“…Erick is such a hard worker and interacts so well with the service users. We’d really like him back…”
Well done Erick!
9th April 2014
A manager of a learning disability service in Bracknell was impressed with Careline staff member Zoe Harris:
“…Zoe is fantastic. She had to be left alone and managed lunch and all the other tasks. Well done Zoe…”
Using initiative is important for agency workers. Zoe used hers very well!
2nd April 2014
Area manager Sally Ann of Friends Day Nursery had some wonderful feedback about Careline staff member Doris Blake-Brennan:
“…Doris is such a lovely lady, just fantastic. It is like she has been here forever! She is the best temp we have ever had…”
What more can we say? Well done Doris!
26th March 2014
When services who haven’t used Careline before call us for some cover, we rely on staff to make a good first impression. When Careline worker Diane Denny went to work at an elderly service in Wokingham for the first time, they were full of praise for her:
“…Diane was amazing. She got straight into it and knew exactly what she was doing. We would love to haver her back…”
What a fantastic first impression! Thank you to Diane for doing so well.
19th March 2014
A fantastic comment from a lovely nursery in Farnborough about Careline worker Jenny Pinder:
“…Jenny was absolutely fantastic! She used her initiative throughout the day, she always got on with things that needed doing without being asked. She had a lovely manner with the children and played with and responded to them well. We would definitely want her back when we next need to use agency…”
Brilliant work Jenny, you’re a star!
12th March 2014
When working with children and young people, it is important to get “stuck in” and enjoy the time and activities that you are involved in throughout the session. A co-ordinator was kind enough to give us some great feedback about Careline worker Colin Williams:
“…she was really pleased with his initiative, getting involved in arts and crafts activities and engaging with the children and young people. She felt he got on really well with everyone and would be happy for him to work there again so many thanks for arranging this for us at the last minute…”
Fantastic work Colin! It sounds like you had lots of fun during this session.
5th March 2014
When working at a service that you have never been to before, it is important to find the right balance between using your initiative and asking for help from senior members of staff when it is necessary. A learning disability service in Sonning found that Careline worker Heather Sipson had this balance spot on and kindly told us:
“…Heather adapted exceedingly well to working with children with learning disabilities. She always consults senior staff when necessary but she also uses her initiative and experience when approaching tasks. She works efficiently and I would be happy to recommend her and also request her in the future…”
Great work Heather!
26th Feb 2014
Nuseries are busy places. Especially for those trying to run them! So we were really grateful when a manager of a nursery in Church Crookham took time out of her busy day to give us some wonderful feedback about Careline worker Hannah Madden (picture below):
“…Hannah was really lovely, fitted straight in and got on with the job in hand. All of the children gravitated to her and all really loved her. You’ve got a really good one there! We look forward to having her back…”
Thank you to Hannah for being such a big help to this nursery!
19th Feb 2014
Careline provide staff for 1:1 work with young people with learning disabilities. A leader of a youth service in Maidenhead had some fantastic feedback about Careline worker Frazer Murphy:
“…Frazer is very good at what he does and I really like the way he engages with everyone. He is fantastic…”
It is so important that the young people we support get the most out of their sessions. It is so great to hear that a good job is being done. Well done Frazer!
12th Feb 2014
A manager of a Woking nursery kindly gave us a call to tell us how well Careline worker Nazmeen Mahmood had done:
“…she is a lovely girl who got on with the job and settled in really well. The staff and children really liked her during her time with us…”
Well done Nazmeen for making such a good impression! It is always lovely to hear that staff settled in well to a service.
5th Feb 2014
We really appreciate services taking the time out of their busy days to call us with positive comments about staff. A manager of a children’s service was full of praise for Careline worker Dina Oculi:
“…Dina is fantastic. She is very adoptive, very punctual and very reliable. She has built up good, positive working relationships with all the young people in the home…”
In any work place, it is important to be reliable and punctual. Thank you to Dina for flying the Careline flag!
29th Jan 2014
As an agency, it is important that we stay on our toes and be ready to act fast. Services often need staff at the very last minute and we need to be prepared to supply this. This wouldn’t be possible if we didn’t have such dedicated and flexible staff. Careline worker Suzanne Henry received some great feedback from a manager of a children’s service in Maidenhead, after she went to help them last minute:
“…I just want to say a massive thank you for sending Suzanne on such short notice. Suzanne was fantastic! She was professional, polite, engaged very well with the young people and supported all the staff very well. Her professionalism is a credit to you and we would be happy to have her services in the future. Thank you for your calls and checking up on us too, that was brilliant…”
Not only did Suzanne respond to this services’ needs at the last minute, but she also made a fabulous first impression. Thank you Suzanne! You really are a credit to Careline!
22nd Jan 2014
We sometimes provide support to children’s Social Care services and these can include unannounced visits to family homes. These visits are not always easy and it is important to find the right balance between obtaining the information that is required, without being too invasive. Careline workers Liz Brindley and Tracy Muir found this balance and a social worker passed on this wonderful feedback from a particular mother, who was receiving these unannounced visits:
“…L was really grateful to Liz and Tracy for being fun, supportive, respectful and helpful. Please thank them for all of their support…”
It is so great to see how much care and professionalism our staff put into the work that they do. Well done Liz and Tracy!
14th Jan 2014
First impressions can go a long way, and we recently received some fantastic feedback about Careline staff member Maria Koroma after she had completed a shift at a supported living service. Manager Debbie kindly went out of her way to tell us:
“…Maria is amazing. She interacted really well with the service users. I am happy for her to take as many shifts as she can…“
It is always so great to hear a service requesting a member of staff to go back. Well done Maria!
7th Jan 2014
A Surrey County Council service manager took the time to let us have feedback for Debbie Devine:
“…We are very pleased with Debbie. She has fitted in well with the team and works very well with the clients…”
Well done Debbie we never get tired of hearing lovely comments like that!
19th Dec 2013
Trudi manages one of the many brilliant mental health services Careline provides personnel to, and was kind enough to let us know her thoughts on longstanding Careline worker Terry Dsani:
“…She is just lovely. Just gets on with it. Really knows about mental health. She is just brilliant…”
If there is one absolute truth about care work its that you have to get the right person in the role. Here we see that Terry has all the skills and aptitude for this one. Bravo Terry!
5th Dec 2013
Janis, manager from a lovely learning disability residential unit has recently been booking Careline workers Victoria Belen, Stuart Landsdowne and Martin Parr, and she took the trouble to tell us:
“…Just wanted to say, your staff are lovely and have a really good rapport with M …”
As always excellence from care staff positively impacts the lives of residents. Well done Victoria, Stuart and Martin! (and by the way one of the many reasons Martin was named this month’s staff of the month)
29th Nov 2013
In the field of care you need both professional and social skills. It looks like Careline carer Hope Clayton has plenty of both; this from care services manager Jenny:
“…Hope fitted in really well. She is really lovely and the service users really like her. We had her for the first time today and really liked her…”
How’s that for a first impression?
25th Nov 2013
Claire, manager at a local day centre, has more than enough to do, but nevertheless found a moment to let us know how pleased she was with Careline worker Rommel Harding:
“…Rommel is superb, absolutely brilliant…”
Nuff said. Good work Rommel!
5th Nov 2013
Community support organisations often call Careline when they need additional support workers to work with their own. Recently Janine Brewster and Val Gibbs took on some of this work and prompted a complimentary response from the organisation:
“…thank you for last week, I have had excellent feedback from our carers and clients. We would have them again if they are available…They arrived on time, found all the clients and met up with carers for double -up calls; they were very experienced…”
Well done Janine and Val, that’s yet another happy client!
22nd Oct 2013
Careline staff member Naz Hussain recently did a supervised contact and the Key Worker wanted us to know how pleased they were:
“…she was really great support for me and she handled it all really well…”
Good work Naz, an excellent example of how highly professional care workers can ease the load for busy care service providers.
11th Oct 2013
A Berkshire day centre found Careline care staff Victoria Belen invaluable. The manager told us:
“…Victoria is just brilliant, absolutely amazing with S. She is really supportive, and S has really come out of herself since meeting Victoria. S loves the bones of Victoria…”
“…I don’t know where you found her but she is worth her weight in gold. She just goes the full wack!…”
What a lovely of example from Victoria of what caring is at its best.
2nd Oct 2013
Nursery manager Zoe was more than pleased with the work of Careline staff Naomi Cole, and put it in a nutshell:
“…As always from Careline, polite, hardworking and professional…”
Which pretty much says it all. Well done Naomi!
15th Sept 2013
Learning disability service manager Dona Davies appreciated Val Gibbs going the extra mile:
“…Val is a superstar! She saved the day, a real team player…”
Val is one of Careline’s many trusted longstanding care workers out there providing outstanding care, and it’s always good to hear about it!
21st Aug 2013
Careline childcare workers receive some lovely compliments from the happy service managers they work for, here are a few:
From manager Christine at a Surrey Day Nursery, about Katherine Martin:
“…Very pleasant person, very willing and helpful…”
From manager Carol at another Day Nursery, about Caroline Berry:
“…Caroline supported the team very well!…”
From a Pre-School in Abingdon, about Wendy Carter:
“…We are extremely pleased with Wendy in all areas and the children love her, which speaks volumes!…”
From a local school, about Anita Boothe:
“…As always the level of staff we get from Careline is second to none. Anita has been a real pleasure to have at school…”
The main reason such good staff decide to work for Careline is our reputation, so thanks so much Katherine, Caroline, Wendy and Anita and so many other concientious Careline personnel for helping to build that reputation.
6th Aug 2013
Parent Angela McCarthy is over the moon with the care provided for her daughter by Careline workers Tara Stowe and Alexis Hockham:
“…Tara has been a fantastic support to the family and will be sorely missed! I wouldn’t hesitate to recommend Tara…”
“…Alexis is a real superstar. She is very focused on helping M reach her potential and just gets on with things. She really motivates M to keep going through her physio and M adores her!…”
Hearing that a family feels so well supported give us smiles all round. Thank you Tara and Alexis!
1st Aug 2013
A nice comment from a service manager for our valued staff member Frazer Murphy:
“…very nice young man, pleasant and listens! The service users like him and are happy to go off outside of the home doing one to one…”
When the service users enjoy your company you know you are improving their lives.
28th July 2013
Careline worker Monica Beacroft got the sort of client comment the best agency workers get:
“…very reliable, dependable and goes the extra mile…”
Excellent work Monica!
25th June 2013
This comment for Careline staff member Sarah Saunders from a most appreciative client:
“…Sarah is always so kind and helpful and is full of information and helpful ideas for E…”
I would say that is full marks all round. Well done Sarah!
19th Jun 2013
A lovely comment this week for Careline staff member Laurence Norton from a VERY happy client:
“…Very good company and enthusiastic, always looks after me well!…”
Well done Laurence, that response says it all!
20th May 2013
As some may know Careline supply staff to other agencies on occasion; this one was very pleased to have Magdalana Michalec:
“…we’re very happy with Magda, she is very professional and friendly, and didn’t mention to anyone she was agency…”
Nice work Magda, when care goes this smoothly its the clients who benefit!
1st May 2013
Gemma Lacy at Kids Unlimited Church Cookham had good things to say about Careline staff member Hannah Madden. Gemma said that Hannah was really lovely, fitted right in with the nursery and staff and got straight on with the job. Not only that:
“…all the children gravitated around her and loved her! You’ve got a good one there!…”
They look forward to having Hannah back, and that’s the best recommendation you can have. Good job Hannah!
23rd Apr 2013
Dominique from Leaders @ Youth Service was impressed when he saw Frazer Murphy working:
“…very good, the way he engages with everyone, fantastic!…”
That’s what happens when aptitude, experience and enthusiasm come together. Well done Frazer!
11th Apr 2013
A nice compliment from this day centre and respite unit near Reading:
“…thanks so much for helping us during a difficult time and supplying good staff, especially Folamusu Gbla she did so well on the nights!…”
Brilliant work Folamusu!
5th Apr 2013
A lovely comment from a care home very impressed with Terri Dsani‘s work:
“…just wanted to say Terry is just brilliant, she’s really great, well done Terry!..”
Good to see excellent work getting noticed!
2nd Apr 2013
Sue James from learning disabilities unit Portman Close was moved to compliment Careline staff member Zoe Harris.
“…Zoe is fantastic, she had to be left alone and managed lunch and all the other tasks!…”
Good job Zoe!
28th Aug 2012
A lovely client comment for staff member Pamela Roberts 28th Aug 2012
“……I placed Pamela in the pre-school because she’s very competent with pre-scool children and I have two new staff in the pre-school and Pamela is very supportive in mentoring their development, Pamela is a regular temp worker who we value highly”
well done Pamela!
30th Aug 2012 A learning disabilities service would like to hold on to Victoria Belan!
“…..Victoria was absolutely superb over the weekend, I would keep her forever if I could – what superb members of staff you have”
4th Sept 2012
A mum took the trouble to tell us today that she is very happy to have Careline carer Eve looking after her son
“…..Eve is wonderful, we feel lucky to have found her. I feel totally relaxed when she takes my son out and he really looks forward to her coming every week. Eve is a very special person and we are so grateful to Careline”
5th Sept 2012
The reputation of Careline care staff is our best recruiter! …this comment from an applicant today
“….I wasn’t looking for just any agency, I asked around all my colleagues and friends and they all said Careline was the best”
Sept 10th 2012 Careline staff member Danielle Johnson proved to be a godsend just when the client needed one!
“…Danielle has been amazing and should be staff of the month. She had sorted out the washing, the children were fed and dressed, she had their clothes out ready the next day and even offered to cook for my husband and me. I was such a relief to come home to that”
Sept 19th 2012 Experienced Careline worker Paul Fuller can expect a lot of offers of work from his recent client
“….I am happy for Paul to take as many shifts as possible with TH, he is a fantastic worker and has developed a great relationship with TH”
Sept 21st 2012
This nursery in Newbury couldn’t wait to tell us about Careline nursery nurse Karen Collins!
Well done all involved! we love calls like that!
This learning disability service in Wokingham asked especially for Erick Charlema because
Good job Erick, and nice to see it gets noticed!
“…. on behalf of all the Renal Team I would like to thank you and Careline for all their work and commitment shown over nearly 2 years….”
“….the small regular team that you provided have certainly been instrumental in the therapies success….”
“….please extend our sincere thanks to each of them….”
A massive well done to Anne-Marie, Mary, Sizwe and Veronica!
Nov 14th 2012
Amy from nursery Kids Unlimited in Chineham wanted to let us know how pleased she was with Careline childcare practitioner Christie Giles’s work:
“….Christie is a really nice girl, she is fabulous in all the rooms!”
“….we are disappointed she doesn’t want a full time job!”
well done Christie, looks like you’re good at whatever you turn your hand to!
Dec 11th 2012
“…we are extremely pleased with Martin’s work, he’s very friendly with the clients and worked so well!….”
When we hear praise like that it reminds us that in care a good attitude translates into improved lives!
Dec 19th 2012
“…Diane was amazing, she got straight into it and knew exactly what she was doing, we would love to have her back!…”
and that was the first time they have used Careline; well done Diane for creating a brilliant first impression!
“…Frazer was very good, the clients liked him very much, he was so good with the clients with dementia. Many thanks for getting a staff member so quickly…”
helping people with dementia requires such a special tact – brilliant work Frazer!
“…The staff provided to look after my disabled 8 year old son are excellent. They are extremely caring and completely trustworthy as well as being experienced. The office staff are lovely, bright, bubbly, efficient and always very helpful, keen to accommodate care requests, even when they come in at the last minute. Levels of customer care and service are extremely high across the board…” Anita S
“…Charlotte was great to work with, she got stuck in and gelled well with the staff team she was very helpful!…”
Well done Charlotte, excellent work does get noticed!
“…Doris is such a lovely lady, just fantastic. It is like she’s been here forever. She is the best temp we’ve ever had!…”
and kindly goes on to say:
“…Careline have really turned things around, before, we’d never had a carer from you but you are now meeting all the needs of our nurseries!…”
Thanks so much Sally Ann, and excellent work Doris!
“I told them how wonderful all the staff have been with J.P, Careline are always there whenever I need them to offer support and have been marvelous with J.P, always so professional !”
Well done all the staff involved, comments like that put a spring in our step!